Managed Service relieves
Whatever platform or solution you have, our IAM experts ensure fast identification and proactive incident resolution 24/7, without burdening your internal organization. Read here how we do this.
Why Managed Service?
The super-fast digitization of our economy and society requires digitally agile and resilient organizations. Organizations increasingly lack the specialist knowledge, skills and time required to achieve this. As a result, you worry that your organization may not be sufficiently agile and resilient, and you are increasingly preoccupied with 'peripheral issues' and much less with your core business.
If you are lacking in knowledge or capacity
If you lack an overview of who has access to what and you are having doubts about your own agility and resilience, then we are happy to take this responsibility off your hands. Our managed service team, familiar with your IT environment, takes over the responsibility for continuous availability of your Digital Identity solution from you. And guarantees you quick identification and proactive handling and resolution of incidents.
Experienced in-house Managed Service team
Our managed service team is staffed by qualified and experienced experts who also participate in implementation projects at our customers. They are in close contact with all Grabowsky experts, who can help if additional and in-depth knowledge of a solution is required. Our experts speak Dutch and English and ensure that they are and remain familiar with your organization's IT environment. They take responsibility for identifying and handling incidents quickly and professionally 24/7. Without burdening your own organization.
Clear reports and recommendations
In addition to identifying and resolving incidents, we report and advise on incident resolution, upgrades and software developments. We provide monthly and annual reports that can be widely shared throughout the organization. In addition, we provide an annual strategic roadmap session, including design review. Through our reports and roadmap sessions, you do not only gain insight into open and closed tickets, but will also receive concrete recommendations on the technology or technologies. This enables you to solve issues structurally.
Besides Managed Service we offer
Business consultancyA Digital Identity project does not start with the purchase of a tool, but with a smart plan. We will help you with strategy definition, finding the right technology and embedding it in the organization.
Solution ConsultancyThe implementation of Digital Identity solutions can be complex. We use the most precise and transparent process possible and will help your organization to keep it simple and manageable.
Training coursesThe development of employees is important. We support your organization by means of our interactive awareness training and technology training courses, so the solution can be used optimally.
Supportor many organizations, it is difficult to have access to specialist knowledge. Strengthen your organization - with the knowledge of our experts - in the field of Digital Identity and related tooling.
Do you want to boost your agility and resilience?
We would like to help you reach your goal by using the right Digital Identity strategy and suitable Identity & Access Management solutions for your employees, partners, suppliers and customers.